Ask Our Experts 509-663-TECH

About the Firefly Team

 

Firefly has been doing business since 1992. As we’ve grown, we’ve added new, talented members to our top-level team, but one thing has remained the same- our commitment to provide superior service. Even through growth, we've continued to compose a team of professional, career-minded individuals who share a like-minded passion to serve you, our customers.

We’ve built our business on providing experienced, rapid-response service for businesses and private individuals. So whether your need is data recovery for your precious family photos, building a website, setting up video surveillance, or managing a multi-state network for your business, the Firefly team will do it for you with excellence.


Staff Photos11.png

Denton Meier

LeaD Network Engineer, CTO

Denton founded Firefly in 1992 and has over 25 years of IT experience. He has worked with nearly every operating system and type of hardware there is. He is vastly knowledgeable with regard to servers, workstations, routing, switching, security and almost all other parts of the network. He’s also an expert when it comes managed wireless for Wi-Fi. From large venue arenas to small coffee shops, he has done it all.

Denton is our resident daredevil. He enjoys the outdoors and staying active through a variety of hobbies, including: paragliding, kayaking, surfing and biking. He likes to cook and is an avid Instagrammer. He also takes enormous pride in being dad to one of the most adorable kiddos we know.

Staff Photos9.png

Jeff Weber, MCSE, CCNA

President, CEO

Jeff has over 16 years of experience in the world of IT and 22 years in business experience.  His primary role is business development and operations for the company but he is still well versed in the technology side. He is both a Microsoft Certified Solutions Expert (MCSE) and a Certified Cisco Network Administrator (CCNA).  

Jeff is a family man and an enthusiastic sportsman.  He loves the outdoors and manages to keep busy year-round through a variety of activities like hunting, fishing, mountain biking, road biking and hiking. The PNW has been his home for 43 years and he wouldn’t leave the area for anywhere in the world. 

Staff Photos2.png

Wendy Munson

Financial Operations Manager

AA Business Information Technology and Accounting

Wendy graduated with an Associate’s Degree in Business Information Technology and Accounting from WVC. She is fiercely passionate about Firefly and our customers. As our Financial Operations Manager, she wears many hats and helps glue Firefly together in administration and processes. She is also the resident office cheerleader, always there to support the team.

In her spare time Wendy enjoys spending time with her husband, traveling, spoiling her very large “puppy" and, most of all, living a full adventurous life.

 
Staff Photos10.png

Jennifer King

Front Desk & Billing

AA Business Information Technology and Accounting

Jennifer graduated from WVC and is the newest member of the Firefly team. As our front desk assistant Jennifer does far more than answer phones and greet customers with a friendly voice and a smile. She often is the front line for troubleshooting, assists with ordering parts and software and is our billing specialist.

Jennifer enjoys watching her children perform at their various sporting events. She is a passionate Seahawks fan and roots them on every game. Besides being a devoted sports fan, she also loves to create. She sews and enjoys crocheting beautiful handmade projects like scarves and blankets.  

Staff Photos4.png

Jerry Knutson

Lead Sales Engineer

Jerry has been with Firefly for over 10 years. His knowledge of technical sales dates back to the dot com era, where he worked for various tech companies- including F5 Networks, a leading networking device manufacturer. He is well-versed in the products he sells and has a broad knowledge of both hardware and software.  His dedication to matching the best product for our customers needs, with the best possible price make him a huge asset to our team.

Jerry likes to ride his motorcycle and enjoys camping with friends whenever possible. He looks forward to his annual crabbing trip on the coast in the summer and watching the Seahawks and Husky football in the fall. And year-round, he relishes spending time with his family.

Staff Photos8.png

Juan Sanchez

Technician Manager, Hardware Specialist, & Network Technician

AA Information Systems and MCSA

Juan, a Microsoft Certified Professional, has been in the industry for over 19 years and has been on the Firefly team during his entire IT career. His customer care and level of service he provides his on-site customers are second to none. He is  an expert in hardware troubleshooting and data recovery. He is also well-versed in printer, laptop, server, PC and fax machine repair.  

Juan has been married to his lovely wife, Krystal for 16 years, is a father of six, proud grandfather to four and owner of several adorable pups. When he isn't working on computers, he also enjoys motorcycles, boating, metal detecting and world travel. And, he is a wonderful amateur photographer!

 
Staff Photos3.png

Erik Anderson

Network Technician

BS Information Systems, MCSA

Erik earned a Bachelors of Science degree in Information Systems from BYU Hawaii and is a Microsoft Certified Solutions Associate in Office 365. His range of knowledge is diverse and well rounded. He is an expert in Windows-based networks and Cisco technologies.  His can-do attitude and friendly personality compliments his skill to provide his clients solid customer support.

Technology isn't just a job to Erik, it's a passion and in his off hours, he enjoys building PC gaming rigs. Spending time with his wife and four kids is a focal part of his life and he loves every minute of being a dad. He also currently serves as a scoutmaster for a local troop.

Staff Photos7.png

Oleg Plukchi

Network Technician

MCP

Oleg has 14 years of IT experience and is a Microsoft Certified Professional in servers and security. He believes establishing strong relationships with clients is the most important part of his job. He says it makes the experience better and his clients are quick to agree. He is an expert in data recovery and server management.

Oleg likes nature and spending time out doors being active through hiking, fishing, and walking on the shores of the Columbia. He also enjoys spending his spare time with family and friends, particularly if he's cooking  for them or enjoying a movie with them!  He has lived in various parts of the world and fluently speaks three languages.

Staff Photos6.png

Shane Eldredge

Network Technician

BS Information Systems Security, MCSE

Shane holds a Bachelors of Science degree in Information Systems Security, and is a Microsoft Certified Solutions Expert in Server Infrastructure. Between education, training, and work experience, he has obtained a wealth of knowledge that translates directly back to his clients. He is known for his friendly, outgoing personality that his clients love. He is an expert in servers, networks and managed wireless for wi-fi. 

Shane grew up in the Wenatchee Valley and can't think of a better place to live. He is an avid Seahawks fan and has been a 12th man his entire life. He also enjoys spending time with his wife and son, as well as working on cars.

 
 
Staff Photos12.png

Luis Silva Vazquez

SOHO Technician

Luis is currently attending WVC, where he is working towards an Associate of Technical Science degree in Computer Technology – Network Administration. He’s passionate about learning and thoroughly enjoys his educational journey. He is eager to graduate though and join the Firefly team full-time where he can apply his knowledge and passion for helping people.

He loves to stay active and can be found jogging, swimming and playing volleyball. In his spare time, he likes to play his Xbox one. Luis finds relaxation through gardening, growing both vegetables and flowers. He enjoys spending quality time bonding with others, especially his family. Luis is fluent in both English and Spanish.

Staff Photos5.png

Jonathan Moore

Website Developer, Web-Security, & Data Interface Development

Jonathan's been a programmer since the age of 10 and has over 20 years of IT and network security experience, including supporting company systems ranging from Nestlé Worldwide to local non-profits. As a trained graphic designer and writer, he served on the technical review team for the Head First technology book series. A previous web development business owner, he now pours his passion into building and securing websites and servers, and developing database systems and interfaces.

Jonathan is a practiced swing dancer and bow hunter. An avid learner, he studies history, science, theology, philosophy and many languages (ancient Greek, Latin, Hebrew). His loves being a husband and dad to two munchkins!

 

What our clients are saying about us...

  • "Transitioning to Firefly for our IT services has been amazingly easy and painless. Shane and Jerry came and gave us a very thorough overview of the steps that they would take and the overlap that would occur with our prior IT company and it worked super. They have exceeded our expectations in personalized care and customer service – they are prompt, efficient, and super helpful - and so friendly and nice!"
    — Ronda, Hurst Clinic
  • "Firefly has provided our IT support for the past several years, and we have appreciated their professional and quick response time to all of our computer/IT needs. Most recently, they assisted with our office 365 install, and everything went very smoothly. I would highly recommend Firefly!"
    — Patty, Fibonacci Smile
  • "The Managed Service Plan has saved our organization a lot of time and money by having Technicians constantly monitoring the system remotely to prevent unnecessary computer down time. Firefly Technicians are good listeners with a quick response to emergencies and the dreaded human error."
    — Kori, CCWHA
  • "Velocity Swimming has been privileged to have Firefly provide wifi for our summer swim meets. With over 700 swimmer attending not counting parents or other family members we have not experienced any slow down in connections or other problems. Firefly has been great to work worth before and after these events. In the growing competitive market for swimmers and their families to attend our swim meets over other options, the addition of the managed wifi provided by Firefly has provide Velocity with an added edge. "
    — Larry, Velocity Swimming
  • "Firefly designed my website for Apple Blossom Floral, Inc. So happy, easy to work with, and they have great support people. Thank You, Firefly, for making a daunting endeavor so smooth."
    — Jeanne Davis, Apple Blossom Floral

Industry Partners