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30-minute Business Service Guarantee

In addition to great monthly service Firefly also EXCLUSIVELY provides our managed service IT clients our 30-minute Business Service Guarantee.  We know that computer emergencies happen and when they do, we're here for you! Let us know you need a technician ASAP and we'll deliver within 30 minutes. If we don't, the service call is on us. Guaranteed! *

* 30-minute Business Service Guarantee is up to $500. Escalated calls under the 30-Minute Business Service Guarantee are not included under manage service plan hours and are subject to additional charges.